:root{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;line-height:1.5;font-weight:400;color-scheme:light dark;color:#1a202c;background-color:#f8fafc;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}*{box-sizing:border-box}html,body,#root{height:100%;margin:0;padding:0}body{margin:0;display:flex;direction:rtl;min-width:320px;min-height:100vh}#root{width:100%}.message-bubble{display:flex;margin:10px 0;animation:slideInUp .3s ease-out}.user-message{justify-content:flex-end}.bot-message{justify-content:flex-start}.message-content{max-width:70%;min-width:200px;background:#fff;border-radius:18px;padding:0;box-shadow:0 2px 8px #0000001a;overflow:hidden;position:relative}.user-message .message-content{background:linear-gradient(135deg,#2c5aa0,#4c7ab8);color:#fff}.bot-message .message-content{background:#fff;color:#2d3748;border:1px solid #e2e8f0}.message-header{display:flex;justify-content:space-between;align-items:center;padding:8px 16px;background:#0000000d;border-bottom:1px solid rgba(0,0,0,.1)}.user-message .message-header{background:#ffffff1a;border-bottom-color:#fff3}.sender-info{display:flex;align-items:center;gap:8px}.sender-avatar{width:24px;height:24px;border-radius:50%;background:#f1f5f9;display:flex;align-items:center;justify-content:center;color:#64748b}.user-message .sender-avatar{background:#fff3;color:#fff}.bot-message .sender-avatar{background:#e0f2fe;color:#0277bd}.sender-name{font-size:.85rem;font-weight:600;opacity:.9}.message-time{font-size:.75rem;opacity:.7;font-weight:400}.message-text{padding:16px;line-height:1.6;word-wrap:break-word;white-space:pre-wrap}.bot-message .message-text{font-size:.95rem}.user-message .message-text{font-size:.95rem;font-weight:400}.bot-message .message-text strong{color:#2c5aa0;font-weight:600}.bot-message .message-text em{color:#059669;font-style:normal;font-weight:500}.message-content:before{content:"";position:absolute;bottom:-8px;width:0;height:0;border-style:solid}.user-message .message-content:before{right:20px;border-left:8px solid transparent;border-right:8px solid transparent;border-top:8px solid #2c5aa0}.bot-message .message-content:before{left:20px;border-left:8px solid transparent;border-right:8px solid transparent;border-top:8px solid white}.message-bubble.system-message .message-content{background:#fef3cd;border:1px solid #fbbf24;color:#92400e;text-align:center}.message-bubble.error-message .message-content{background:#fee2e2;border:1px solid #f87171;color:#dc2626}.message-bubble.success-message .message-content{background:#d1fae5;border:1px solid #34d399;color:#065f46}.message-actions{display:flex;gap:8px;margin-top:12px;padding:8px;border-top:1px solid rgba(0,0,0,.1);opacity:1;transition:all .3s ease}.user-message .message-actions{border-top-color:#fff3}.action-btn{display:flex;align-items:center;gap:4px;padding:6px 10px;border:none;border-radius:8px;font-size:.75rem;cursor:pointer;transition:all .3s ease;background:#00000014;color:#64748b;font-weight:500;box-shadow:0 1px 3px #0000001a}.user-message .action-btn{background:#ffffff26;color:#ffffffe6;box-shadow:0 1px 3px #0003}.action-btn:hover{background:#0000001f;color:#374151;transform:scale(1.05);box-shadow:0 2px 6px #00000026}.user-message .action-btn:hover{background:#ffffff40;color:#fff;box-shadow:0 2px 6px #0000004d}.copy-btn.success{background:#10b981;color:#fff;box-shadow:0 2px 6px #10b9814d}.copy-btn.success:hover{background:#059669;transform:scale(1.05)}.edit-btn:hover{background:#3b82f6;color:#fff;box-shadow:0 2px 6px #3b82f64d}.edit-mode{width:100%}.edit-textarea{width:100%;padding:8px;border:2px solid #3b82f6;border-radius:8px;font-family:inherit;font-size:inherit;resize:vertical;min-height:60px;outline:none;background:#fff;color:#374151}.edit-actions{display:flex;gap:8px;margin-top:8px}.save-edit-btn,.cancel-edit-btn{padding:6px 12px;border:none;border-radius:6px;font-size:.8rem;cursor:pointer;display:flex;align-items:center;gap:4px;transition:all .3s ease}.save-edit-btn{background:#10b981;color:#fff}.save-edit-btn:hover:not(:disabled){background:#059669}.save-edit-btn:disabled{opacity:.5;cursor:not-allowed}.cancel-edit-btn{background:#f1f5f9;color:#64748b;border:1px solid #e2e8f0}.cancel-edit-btn:hover{background:#e2e8f0}.edit-hint{font-size:.7rem;color:#64748b;margin-top:4px;opacity:.8}@media (max-width: 768px){.message-content{max-width:85%;min-width:150px}.message-text{padding:12px;font-size:.9rem}.message-header{padding:6px 12px}.sender-name{font-size:.8rem}.message-time{font-size:.7rem}.action-btn{padding:8px 12px;font-size:.8rem;min-height:36px;touch-action:manipulation}.message-actions{gap:10px;margin-top:15px;padding-top:10px}}@media (max-width: 480px){.message-content{max-width:95%;min-width:120px}.message-text{padding:10px;font-size:.85rem}.action-btn{padding:10px 14px;font-size:.85rem;min-height:40px;border-radius:10px}.message-actions{gap:12px;justify-content:center}}@keyframes pulse{0%,to{transform:scale(1)}50%{transform:scale(1.02)}}@keyframes buttonPress{0%{transform:scale(1)}50%{transform:scale(.95)}to{transform:scale(1)}}.message-bubble:hover .message-content{animation:pulse .3s ease-in-out}.action-btn:active{animation:buttonPress .2s ease-in-out}@media (prefers-color-scheme: dark){.bot-message .message-content{background:#374151;color:#f9fafb;border-color:#4b5563}.message-header{background:#0003}.bot-message .sender-avatar{background:#1f2937;color:#60a5fa}.bot-message .message-text strong{color:#60a5fa}.bot-message .message-text em{color:#34d399}.bot-message .message-content:before{border-top-color:#374151}}.typing-indicator{display:flex;justify-content:flex-start;margin:10px 0;animation:slideInUp .3s ease-out}.typing-content{display:flex;align-items:center;gap:12px;background:#fff;border:1px solid #e2e8f0;border-radius:18px;padding:12px 16px;box-shadow:0 2px 8px #0000001a;max-width:200px}.typing-avatar{width:24px;height:24px;border-radius:50%;background:#e0f2fe;color:#0277bd;display:flex;align-items:center;justify-content:center;flex-shrink:0}.typing-text{display:flex;align-items:center;gap:8px;font-size:.85rem;color:#64748b;font-weight:500}.typing-dots{display:flex;align-items:center;gap:3px}.dot{width:6px;height:6px;border-radius:50%;background:#64748b;animation:typingPulse 1.4s infinite ease-in-out both}.dot:nth-child(1){animation-delay:-.32s}.dot:nth-child(2){animation-delay:-.16s}.dot:nth-child(3){animation-delay:0s}@keyframes typingPulse{0%,80%,to{transform:scale(.8);opacity:.5}40%{transform:scale(1);opacity:1}}@media (max-width: 480px){.typing-content{padding:10px 14px}.typing-text{font-size:.8rem}.dot{width:5px;height:5px}}@media (prefers-color-scheme: dark){.typing-content{background:#374151;border-color:#4b5563;color:#f9fafb}.typing-avatar{background:#1f2937;color:#60a5fa}.typing-text{color:#d1d5db}.dot{background:#9ca3af}}.contact-info-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:#0009;display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px;animation:fadeIn .3s ease-out}.contact-info-modal{background:#fff;border-radius:16px;width:100%;max-width:500px;max-height:90vh;overflow-y:auto;box-shadow:0 20px 60px #0000004d;animation:slideInScale .3s ease-out}.modal-header{display:flex;align-items:center;gap:15px;padding:24px;border-bottom:1px solid #e2e8f0;background:linear-gradient(135deg,#2c5aa0,#4c7ab8);color:#fff;border-radius:16px 16px 0 0;position:relative}.header-icon{color:gold;flex-shrink:0}.modal-header h3{margin:0;font-size:1.4rem;font-weight:600;flex:1}.close-button{background:none;border:none;color:#fff;cursor:pointer;padding:8px;border-radius:8px;transition:all .3s ease;opacity:.8}.close-button:hover{opacity:1;background:#ffffff1a}.modal-content{padding:24px}.modal-description{margin:0 0 20px;color:#64748b;line-height:1.6;text-align:center}.form-group{margin-bottom:20px}.form-group label{display:flex;align-items:center;gap:8px;margin-bottom:8px;font-weight:600;color:#374151;font-size:.95rem}.form-group input,.form-group textarea{width:100%;padding:12px 16px;border:2px solid #e2e8f0;border-radius:12px;font-size:16px;transition:all .3s ease;background:#f8fafc;box-sizing:border-box}.form-group input:focus,.form-group textarea:focus{outline:none;border-color:#2c5aa0;background:#fff;box-shadow:0 0 0 3px #2c5aa01a}.form-group textarea{resize:vertical;min-height:80px;font-family:inherit}.case-summary{background:#f0f9ff;border:1px solid #bae6fd;border-radius:8px;padding:12px;margin:15px 0;color:#0c4a6e;font-size:.9rem}.modal-footer{display:flex;gap:12px;padding:20px 24px;border-top:1px solid #e2e8f0;background:#f8fafc;border-radius:0 0 16px 16px}.cancel-button,.submit-button{flex:1;padding:12px 20px;border:none;border-radius:12px;font-size:1rem;font-weight:600;cursor:pointer;transition:all .3s ease;display:flex;align-items:center;justify-content:center;gap:8px}.cancel-button{background:#f1f5f9;color:#64748b;border:2px solid #e2e8f0}.cancel-button:hover:not(:disabled){background:#e2e8f0;color:#475569}.submit-button{background:linear-gradient(135deg,#059669,#10b981);color:#fff}.submit-button:hover:not(:disabled){background:linear-gradient(135deg,#047857,#059669);transform:translateY(-1px);box-shadow:0 4px 12px #0596694d}.submit-button:disabled,.cancel-button:disabled{opacity:.6;cursor:not-allowed;transform:none}.loading-spinner{width:16px;height:16px;border:2px solid rgba(255,255,255,.3);border-radius:50%;border-top-color:#fff;animation:spin 1s ease-in-out infinite}.privacy-note{text-align:center;margin-top:16px;padding:12px;background:#f0fdf4;border-radius:8px;color:#166534}@keyframes slideInScale{0%{opacity:0;transform:scale(.9) translateY(-20px)}to{opacity:1;transform:scale(1) translateY(0)}}@keyframes spin{to{transform:rotate(360deg)}}@media (max-width: 768px){.contact-info-overlay{padding:15px}.contact-info-modal{max-height:95vh}.modal-header{padding:20px}.modal-header h3{font-size:1.2rem}.modal-content{padding:20px}.modal-footer{padding:16px 20px;flex-direction:column}.cancel-button,.submit-button{width:100%}}@media (max-width: 480px){.contact-info-overlay{padding:10px}.modal-header{padding:16px;flex-direction:column;text-align:center;gap:10px}.close-button{position:absolute;top:16px;left:16px}.modal-content{padding:16px}.form-group input,.form-group textarea{padding:10px 14px}}@media (prefers-color-scheme: dark){.contact-info-modal{background:#1f2937;color:#f9fafb}.modal-content{background:#1f2937}.modal-description{color:#d1d5db}.form-group label{color:#f3f4f6}.form-group input,.form-group textarea{background:#374151;border-color:#4b5563;color:#f9fafb}.form-group input:focus,.form-group textarea:focus{background:#2d3748;border-color:#60a5fa}.case-summary{background:#1e3a8a;border-color:#3b82f6;color:#dbeafe}.modal-footer{background:#374151;border-color:#4b5563}.cancel-button{background:#4b5563;color:#d1d5db;border-color:#6b7280}.privacy-note{background:#064e3b;color:#6ee7b7}}.chat-interface{display:flex;flex-direction:column;height:100vh;max-width:800px;margin:0 auto;background:#f8fafc;font-family:Segoe UI,Tahoma,Geneva,Verdana,sans-serif;direction:rtl}.chat-header{background:#101724;color:#fff;padding:20px;box-shadow:0 2px 10px #0000001a;position:sticky;top:0;z-index:100}.header-content{display:flex;align-items:center;gap:15px;margin-bottom:10px}.header-icon{width:32px;height:32px;color:gold}.header-text h1{margin:0;font-size:1.8rem;font-weight:700}.header-text p{margin:5px 0 0;font-size:.9rem;opacity:.9}.business-status{display:flex;align-items:center;gap:8px;font-size:.85rem;opacity:.8;justify-content:space-between;flex-wrap:wrap}.clear-history-btn{display:flex;align-items:center;gap:6px;padding:6px 12px;background:#ffffff1a;border:1px solid rgba(255,255,255,.2);color:#ffffffe6;border-radius:8px;font-size:.75rem;cursor:pointer;transition:all .3s ease}.clear-history-btn:hover{background:#fff3;border-color:#ffffff4d;color:#fff}.clear-confirm-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:#0009;display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px;animation:fadeIn .3s ease-out}.clear-confirm-modal{background:#fff;border-radius:16px;padding:24px;max-width:400px;width:100%;box-shadow:0 20px 60px #0000004d;animation:slideInScale .3s ease-out}.clear-confirm-header{display:flex;align-items:center;gap:12px;margin-bottom:16px}.clear-confirm-header h3{margin:0;color:#1f2937;font-size:1.2rem}.clear-confirm-modal p{color:#6b7280;line-height:1.6;margin-bottom:24px}.clear-confirm-actions{display:flex;gap:12px}.cancel-clear-btn,.confirm-clear-btn{flex:1;padding:10px 16px;border:none;border-radius:8px;font-weight:600;cursor:pointer;transition:all .3s ease;display:flex;align-items:center;justify-content:center;gap:6px}.cancel-clear-btn{background:#f1f5f9;color:#64748b;border:1px solid #e2e8f0}.cancel-clear-btn:hover{background:#e2e8f0;color:#475569}.confirm-clear-btn{background:#ef4444;color:#fff}.confirm-clear-btn:hover{background:#dc2626}.messages-container{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:15px;background:#fff;background-image:radial-gradient(circle at 1px 1px,rgba(44,90,160,.1) 1px,transparent 0);background-size:20px 20px}.input-form{background:#fff;border-top:1px solid #e2e8f0;padding:15px 20px;position:sticky;bottom:0;z-index:10}.input-container{display:flex;gap:10px;max-width:100%}.message-input{flex:1;padding:12px 16px;border:2px solid #e2e8f0;border-radius:25px;font-size:16px;outline:none;transition:all .3s ease;background:#f8fafc}.message-input:focus{border-color:#2c5aa0;background:#fff;box-shadow:0 0 0 3px #2c5aa01a}.message-input:disabled{opacity:.6;cursor:not-allowed}.send-button{background:#2c5aa0;color:#fff;border:none;border-radius:50%;width:48px;height:48px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .3s ease;flex-shrink:0}.send-button:hover:not(:disabled){background:#1e4080;transform:scale(1.05)}.send-button:disabled{opacity:.5;cursor:not-allowed;transform:none}@keyframes slideInUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.message-bubble{animation:slideInUp .3s ease-out}.resetting-mode .message-text{background:linear-gradient(45deg,#f59e0b,#d97706);color:#fff;text-align:center;font-weight:600;animation:pulseGlow 1s infinite}@keyframes pulseGlow{0%,to{box-shadow:0 0 10px #f59e0b80}50%{box-shadow:0 0 20px #f59e0bcc}}.success-message .message-text{background:linear-gradient(45deg,#10b981,#059669);color:#fff;text-align:center;font-weight:600;border-radius:12px}.chat-interface.resetting{pointer-events:none;opacity:.8}.chat-interface.resetting .input-form{opacity:.5}@media (max-width: 768px){.chat-interface{height:100vh}.header-text h1{font-size:1.4rem}.messages-container{padding:15px}.input-form{padding:10px 15px}}@media (max-width: 480px){.header-content{flex-direction:column;text-align:center;gap:10px}.header-text h1{font-size:1.2rem}}@media (prefers-color-scheme: dark){.chat-interface{background:#1a202c}.messages-container{background:#c7ccd6;color:#e2e8f0}.message-input{background:#4a5568;border-color:#718096;color:#e2e8f0}.message-input:focus{background:#2d3748;border-color:#4299e1}}*{margin:0;padding:0;box-sizing:border-box}html{font-size:16px;scroll-behavior:smooth}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Fira Sans,Droid Sans,Helvetica Neue,sans-serif;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;direction:rtl;background:#f8fafc;color:#1a202c;line-height:1.6}.app{min-height:100vh;display:flex;flex-direction:column}.error-boundary{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#667eea,#764ba2);padding:20px}.error-container{background:#fff;border-radius:16px;padding:40px;text-align:center;max-width:600px;width:100%;box-shadow:0 20px 60px #0000004d}.error-icon{color:#f59e0b;margin-bottom:20px}.error-container h1{font-size:2rem;color:#1f2937;margin-bottom:16px;font-weight:700}.error-description{color:#6b7280;font-size:1.1rem;margin-bottom:30px;line-height:1.8}.error-actions{margin-bottom:40px}.reload-button{background:linear-gradient(135deg,#2c5aa0,#4c7ab8);color:#fff;border:none;padding:14px 28px;border-radius:12px;font-size:1rem;font-weight:600;cursor:pointer;display:inline-flex;align-items:center;gap:10px;transition:all .3s ease}.reload-button:hover{transform:translateY(-2px);box-shadow:0 8px 25px #2c5aa04d}.emergency-contact{border-top:1px solid #e5e7eb;padding-top:30px}.emergency-contact h3{color:#374151;margin-bottom:20px;font-size:1.2rem}.contact-options{display:flex;flex-direction:column;gap:12px;align-items:center}.contact-link{display:inline-flex;align-items:center;gap:10px;color:#2c5aa0;text-decoration:none;font-weight:600;padding:8px 16px;border-radius:8px;transition:all .3s ease}.contact-link:hover{background:#f0f9ff;color:#1e40af}.error-details{margin-top:30px;text-align:right;background:#f3f4f6;border-radius:8px;padding:20px}.error-details summary{cursor:pointer;font-weight:600;color:#374151;margin-bottom:15px}.error-details pre{background:#1f2937;color:#f9fafb;padding:15px;border-radius:6px;overflow-x:auto;font-size:.85rem;line-height:1.4;margin:10px 0}::-webkit-scrollbar{width:8px}::-webkit-scrollbar-track{background:#f1f5f9}::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:4px}::-webkit-scrollbar-thumb:hover{background:#94a3b8}::selection{background:#bfdbfe;color:#1e40af}*:focus-visible{outline:2px solid #2c5aa0;outline-offset:2px}@media (max-width: 768px){.error-container{padding:30px 20px;margin:10px}.error-container h1{font-size:1.6rem}.error-description{font-size:1rem}.contact-options{align-items:stretch}.contact-link{justify-content:center}}@media (max-width: 480px){.error-boundary{padding:15px}.error-container{padding:25px 15px}.error-container h1{font-size:1.4rem}.reload-button{width:100%;justify-content:center}}@media (prefers-color-scheme: dark){body{background:#0f172a;color:#f1f5f9}.error-container{background:#1e293b;color:#f1f5f9}.error-container h1{color:#f1f5f9}.error-description{color:#cbd5e1}.emergency-contact{border-color:#334155}.emergency-contact h3{color:#f1f5f9}.contact-link:hover,.error-details{background:#334155}.error-details summary{color:#f1f5f9}::-webkit-scrollbar-track{background:#1e293b}::-webkit-scrollbar-thumb{background:#475569}::-webkit-scrollbar-thumb:hover{background:#64748b}}.loading{opacity:.7;pointer-events:none}.fade-in{animation:fadeIn .3s ease-out}.slide-up{animation:slideUp .3s ease-out}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@media print{.error-boundary,.contact-options,.reload-button{display:none}}